FAQs & Redemption

Clear answers, no surprises

Purchase price vs. recipient fees

Purchase price is what your business pays Perk & Grow for each certificate. Recipient fees are separate costs the person redeeming the certificate may owe directly to the provider (for example taxes, deposits or booking charges).

How do certificate purchases work?+

Choose a reward, select a quantity and check out securely. After payment is confirmed and the order is verified, your certificates are delivered electronically and available in your account.

How do businesses distribute rewards?+

You can hand certificates to customers in person, email them, include them in thank-you notes, use them as referral incentives, or give them to employees as recognition.

How do recipients redeem a certificate?+

Each certificate includes its own redemption instructions from the supplier. Detailed, verified instructions for each product will be published here before sale.

Will recipients owe any fees?+

Possibly. The price you pay covers the certificate only. Recipients may owe redemption fees, taxes, deposits, booking charges or other costs, and restrictions such as availability, blackout dates or expiration may apply. Each product will list its specific terms.

Are these free vacations or guaranteed savings?+

No. These are promotional certificates. They are not free vacations and do not guarantee savings. Value depends on the recipient's use and the supplier's terms.

What is your refund and cancellation policy?+

Our draft Refund Policy is available for review. Final terms will be confirmed before payments go live.

How do I get help?+

Use our Contact page and we'll get back to you. Support email and phone details will be added before launch.